Im having a great time. Grandmarc is really providing all i need and more in order for me to succeed here at UVA. My living situation is immaculate.
I lived in this place for two months and I really liked here. People are nice and helpful, so I am going to stay here again next semester I guess.
Good place to live. Very close to grounds, only about a ~10 minute walk to the lawn. Fairly quiet and clean. Strong sense of community. Overall a positive experience.
The maintenence service has been incredible so far. They always come when there is an emergency no matter what time or what day. They are always polite and respectful of the tenants' privacy.
Is in a great location. I cannot complain about much for the place. Some problems getting lease done quickly but that's because it was a sublease. All in all good
I love living close to grounds, and with all my friends nearby to me. Many second years live in Grandmarc, so it is great to just have to walk down a flight of stairs to hangout with them!
fine ogg booka hakka lakka idk what to write I dont really care just tryna see what this is tryna get points am I almost at 140 oh 12 away and im done
It's been a great experience living in grandmarc so far. People have been kind, nice, warm, welcoming, and congenial. I really appreciate the community of 2nd years that are in Grandmarc
Nice living situation. Not that good service. It is fairly slow and inept. Rent is also overpriced. Environment is good though. Would prefer management to keep the hallways and lobby cleaner.
I love the convivence of Grandmarc's location. It has been a huge improvement from living in dorms last year. The only problem I have been having is that the split floor elevator keeps breaking.
The community is a bit noisy at times, but the location is great and the apartments are priced reasonably. Itâ€™s great to live in a large community like Grandmarc
The grandmarc has nice apartments with nice furniture but is a very loud place. Also, when submitting maintenance requests we have never really had our problems fixed. Sometimes they just donâ€™t even show up..
I enjoy living in gmarc because of the social aspect that comes with it. A lot of my friends live here which makes it easy to hang out or meet up. However, the maintenance is a pretty significant issue. I have made several maintenance orders, but nobody ever responded to them. We have also had a couple of issues with the apartment such as leaking toilet, broken bed etc. unfortunately the pool is also disgusting since nobody seems to ever clean it. Noise is also somewhat of an issue. The walls are extremely thin making it easy to hear through them. Our upstairs neighbor for example walks and jumps (it seems like) very loudly. So loud sometimes I am almost concerned that our ceiling is gonna collapse. Other than that my experience has been enjoyable so far.
I like living here, but it can be a bit loud and sometimes the stairwells have a lot of trash in them which is gross.Other than that, my experience has been pretty good.
Too many maintenance issues that were left untouched for several weeks. Even when I was told they would come the next day, they wouldnâ€™t for successive weeks. Aside from that itâ€™s been great!
I like living in Grandmarc but it can be a little loud and is not somewhere I want to be during my fourth year of college. I also like my apartment because I have a very big room
Apartment is large and nice stairwells are just a little smelly / messy. Love the location - wish it was easier to get a parking spot on the same floor of the garage as your apartment
Great time living here, great people and amenities are clean. Love the gym and the staff. Proximity to corner is amazing and the commute to classes is fun.
The apartment itself is nice. Itâ€™s a great location to the corner and all my class which is very convenient. Also, itâ€™s a nice size for 4 people.
Excellent living conditions all around. Nothing to complain about. However, sometimes the hallways have trash from other residents and I believe that should be dealt with.
Nice apartment, furnished, nothing was broken and was fairly clean. The outside security is somewhat lacking as the doors sometimes will just open without using a key. Overall good living experience so far.
I really liked the location of GrandMarc. It is convenient when I have to go to class in the morning but is also really nice when I am going out and having a good time with my friends at night.
The management has been helpful when approached, yet we put in a few work orders for safety concerns in our apartment in the beginning of move-in, the safety concerns (our door) have still not been resolved. The work team came by our room two weeks ago and told us it would be fixed within 48 hours, yet it has not been fixed nor has the team approached us again to give us an update.
Wish there was cross-ventilation, but I'm in a nice and cozy apartment and served by some great staff. Internet and cable services aren't the best, but all other amenities are various and useful.
The staff here have been really friendly and helpful. Unfortunately, the place itself gets very dirty and gross during the weekends due to its residents. Nevertheless, the staff does what they can to make it enjoyable.
Living at grandmarc is great, I love the gym and the study areas! The people in the lobby are always really helpful and knowledgable. Wouldn't want to live anywhere else!
The 2 bed 2 bath apartment is a great size and so far the only complaints I have are with the administration. It takes awhile to get anything done, and sometimes gets annoying due to the high cost of living at Grandmarc.
The apartments are very big and the furniture is nice compared to most places. It is pretty noisy most nights. Also, no one ever fixed our door and itâ€™s been a month
Great location, great ammenity. I love the gym and the staffs. If you love music and party, this may be the place for you. If you don't like anything loud (like myself), Friday nights and Saturday nights could be a little bothering. Overall, it is a nice place.
Yong Hoon C.
At first, it was hard to connect to the wifi and it took a while but once we got situated the apartment is very nice. I like it being furnished and the fact that the location is right on the Corner and close to grounds
The apartment is very spacious and conveniently located. The neighborhood is pretty noisy though. Music from bars, restaurants, and fraternities can be heard on most nights. My apartment also overlooks the train tracks which isn't ideal when a train comes by at 4 am. Earplugs are a must
im liking it a lot so far. The first 1 week the WiFi was no where to be seen so that was a little annoying. But I love my apt overall and the pool and the community in general.
I have loved living here. I actually left, lived somewhere else, and came back. It truly feels like home. The apartments are spacious with the perfect amount of privacy and common area. And the community in the complex is very friendly.
Generally a good place. People are nice here, staffs are helpful. But it is not a quite place even at late night. There is a railway track outside my room, train passes serveral times a day, including late mid night, which is quite annoying. Besides, there is always someone having parties with very loud music until even after 3am. This situation continues since I moved in. Hope there should be an improvement of the window in order to prevent noise.
Honestly speaking, GrandMarc at Corner is doing pretty good. The staff is friendly and helpful, and I can see that they have the passion for this job. I will definitely recommend this apartment.
really great community of people and the location is very central and near all the greatest hotspots. this is a popular option for a reason and i am excited for the year.
It looks nice and welcoming. When I went to visit the community seemed very welcoming and itâ€™s something I look forward to when I move in this semester.
I absolutely loved living in Grandmarc because of how easy the staff was to work with. The office is conveniently located and open for many hours every single day of the week. Events and amenities really enhanced the experience.
Great location! I love how close Grandmarc is to the corner and grounds! It is such a convenient place to live since its in close proximity to food and shops!
Great set up and great apartment right in the heart of Charlottesville, Virginia, which is such a great college town and home to University of Virginia.
When first beginning my apartment search the people at grandmarc were so incredibly helpful and really made me feel at home about the process of moving into my first apartment! I have yet to actually move in but signing all the lease papers, guarantor forms, etc. was a very smooth process because of the grandmarc staff. Thank you!
I had a good time but maintenance was bad. It maintenance was better and staff helped to fix issues with my drywall then I would have rated the experience higher
Exactly what I expected from grandmarc. Not a bad place to live but not too great. Kind of shabby and sometimes smells bad. Servicible for 2nd year but not much else
Grandmarc is fully furnished and kept well. Itâ€™s at a great location and was a great spot for my second year. I hope other people choose to live here because itâ€™s such a simple choice.
Y'all provide several amenities that other complexes do not have. I appreciate how nice the community is and everything that I have at my finger tips. The personal space in my apartment is nice, and the provided furniture is very helpful when moving in.
So happy I picked Grandmarc. The process of signing up with them was super easy and its at an awesome location! I've heard so many great things about them. Can't wait until move in day.
Good and close to grounds! Nice amenities like the gym, study area, furnished, and each resident has their own bedroom and bathroom as well as washer dryer in unit
This is a great apartment that has a peaceful and kind community. It has been a great place to stay for the past year and I am looking forward to the rest of my time here
THE RESIDENT EXPERIENCE WAS RELATIVELY GOOD, JUST FOR THE PRICE THAT I WAS PAYING I FEEL THAT THE PRICE WAS HIGH. THE UTILITIES AND SMALL THINGS (SHOWER CURTAIN, ETC) BREAK FAR TOO OFTEN, BUT MAINTENANCE IS RATHER PROMPT AT FIXING THESE PROBLEMS WHICH IS APPRECIATED.
The staff are friendly and helpful! Great location for going out, which also means Grandmarc is loud and can messy on the weekends, but itâ€™s clear that the staff are doing their best to keep everything nice. There are a lot of cool amenities like the gym and lounge downstairs. There is a pool, but itâ€™s often closed because of glass in it, and I wouldnâ€™t ever swim in it. Overall Grandmarc was a good place to live as a second year but I wouldnâ€™t want to live there again
I have really enjoyed my time living at Grandmarc. It is a great location and a lot of my friends live here as well. It is fully furnished which has been very nice.
Loved my living experience. Good location, nice facilities and staff, liked having a furnished apartment. I do however wish the amenities had been kept up with better. For instance, there were never disinfectant wipes or cleaner in the gym, which is a huge must. The printer was usually faulty as well, which made it a hassle to get things done. I also had continuous problems with our smoke alarm system throughout the year. That being said, I had a great time living here, and I thank the staff for their commitment to pleasing the residents.
The apartment is really decent, maintenance guys are so funny and nice, location is perfect, pizza parties are clutch, subletting is really really hard
the staff is extremely helpful but the building itself is very loud. It is sometimes hard to fall asleep because you can hear the music from next door loud and clear
I enjoy living in grandmarc. However, it has some electrical issues in our apartment that have continually been patch fixed instead of actually resolved.
Grandmarc has been a great place to live this year. There are always fun things going on for all of the residents, and I love having a gym right downstairs.
The loving home that is Grandmarc is truly an institution of magnificent splendor, greatly augmenting my college experience beyond my wildest of imaginations.
I love living here! I live with my best friends and the amenities are great! It's a really fun community to be a part of. It has great school spirit and a welcoming feeling.
The community is good, I haven't met a lot of new people but I already knew some people living in grandmarc. It has been a good place to live because it is convenient.
The staff is very accommodating and always willing to help. The appliances in the apartments need to be upgraded. It can be very loud on weekend nights, but that is expected for a college-student community.
Grandmarc is a large apartment complex in a great location. Some residents can be inconsiderate, but overall I generally like living here. The apartment and amenities are nice, but the walls are thin and there is a lot of noise at night.
Grandmarc can be noisy and the hallways/stairwells get very dirty at times, especially on the weekends. But it is in a good location, the rooms are fairly sized, and the maintenance requests are fixed in a timely manner.
The office is really helpful and they always put on great events for the residents. living in grandmarc is great. the facilities are nice and clean.
There are a lot of things available as residents including the gym and I like how many events the front office holds with food in the lobby on certain days
amenities are nice and fun to live here! Gym does tend to run out of wipes which is gross and walls are thin, also is very pricy, but best you can get for cville!
I really enjoy this apartment complex and all of its amenities. Since I am from out of state the fact that furniture and a bed is included really makes this apartment complex simple and easy.
The location is great and is a convenient place for undergraduate students. The lack of cleanliness of the hallways is maybe the only complaint I would have.
Grandmarc has been fine in my experience, there's a great sense of community because many second years do live here. It is a typical college apartment, so know what you're signing up for (it can be loud and gross, especially on weekends)
Community is great due to close proximity to many friends and to the corner. Although the quality of the apartment and hall is very worn down, it is still enjoyable
Overall, I really enjoy grandmarc for its location. The furniture is not of the best quality, but it feels spacious and overall provides a solid apartment experience. I would recomend grandmarc to anyone looking for an apartment at UVA.
Really nice apartment, extremely flexible leasing options, fun and useful events, wide range of staff hours, fast service, and good facilities.
I really enjoy living at GrandMarc. The only downsides are the noise (from the train, bars, parties, etc.) and the price of rent and especially parking. The facility is nice, and the gym is a good plus.
I like the people at the office like CJ but I feel like maintanence is not at its top. The middle door is broken and its not being fixed for a long time.
pretty awesome! i love living there. its pretty chill. They always have free food and are always helpful. super nice. would definitely reccommend others to live there
I like GrandMarc! I think itâ€™s a great community and great quality place to live. But the hallways can be messy/the elevators stop working, which can be super annoying.
It has been so much fun living in Grandmarc! My room is so spacious and the view from my balcony is great. I would highly recommend living here.
Conveniently located and nice amenities. Gym is small and hallways are messy. Sometimes too loud. Maintenance is quick to fix problems and front desk staff is polite and friendly.
Although it could be loud at times, I have really enjoyed living here. Maintenance was very quick to help when we had a problem and the staff at the front office is very helpful.
Living at Grandmarc has been a satisfying experience so far. The location is great and itâ€™s nice to live in a building with many if my other friends as neighbors.
I love living in grandmarc. The apartment is lovely. Parking and a washer and dryer are a huge bonus. My only complaint is the noise from other tenants, but it's college so I suppose it's to be expected. Maintenance and front desk staff are great as well. On top of all of that the location, right behind the corner, is the best!
The grandmarc community has been very good so far. The people around us are helpful and kind and it was easy to settle in here. The front desk is always helpful
The building is nice. I love the parking, the security, having a laundry machine in my apartment. I love having a kitchen and being able to go out on my balcony to watch the sunset.
Good apartment and living space, excellent location on the corner makes it convenient to everything. Highly recommend living here, prompt response to maintenance requests too
It is a very nice apartment. I think the paint could be redone soon, but this place has everything I need. The maintenance responds very fast. The bathrooms need better ventilation because it gets very hot.
The lobby is always very clean and the gym is generally clean, too. Sometimes it's a little loud, but any college housing will be. Overall, a nice place to live.
Excellent apartment complex, maintenance was always fast. Didn't have many problems. Knowledgeable staff, great location right on the Corner
I love the community except I did have an issue with getting a fan replaced earlier in the year. The conflict has since been resolved. It is no longer an issue.
I like grandmarc a lot. The facilities are nice and the staff is very friendly and helpful. I feel safe here and the location is amazing for socializing and class.
Really good service and apartment conditions. The only negative point I can think of is that every maintenance you need, it will probably be charged.
Clean apartment, great proximity to restaurants, entertainment, and campus, convenient off-street parking, nice amenities, and simple billing.
Great location and it is nice that most of my friends live here. Perfect for second years! Lots of space. One improvement would be the hallways being cleaner
Grandmarc is great! The location is perfect and I love the gym. It's so nice to live behind the corner, and I like that when I walk home late at night there are always safety ambassadors out.
Good location and good effort with community programs. However, room quality is cheap and there are some maintenance issues throughout the building.
A little expensive but I like living here. The dryers are absolutely awful though i have to dry my clothes 3 sometimes 4 times. Also my shower had a huge leak in the ceiling that still hasn't been completely finished fixing up.
The main stairwell near the lobby usually is cleaned and smells good. Also love the free WSJ. Glad to have a windon overlooking the street-not too loud for me and I like the location
Nice community, I have enjoyed living there. Helpful with all questions and quick with maintenance requests. Good location. Secure parking deck with gate
Great! Love the amenities, and the staff and maintence workers! Also the theater room is a good plus as well as location! So far I have no complaints
Really nice. Large living area and plenty of room. Love being able to use the gym. Walls are pretty thin so it's tough to sleep sometimes but that seems unavoidable
Very good. Leasing professional was very helpful for my friend and I. CJ was his name. His persistence and work is the reason we have signed up
Grand Marc is a great place to live, I just think that the furniture could be upgraded or there could be an option to bring your own furniture and get a discount off the lease.
Two major things need to be improved upon: firstly, sometimes the ink in the lobby printer is out. This issue should be taken care of before the printing quality is affected. Also, the study room are often locked or unusable because so many chairs are stacked in them.
The staff is professional and the facility is nice. I have had issues with how maintenance left my apartment but they were resolved. overall I like it here.
Mostly good! A lot of unit appliances are older though and while they don't warrant replacing now they are really annoying to use. (Ex squeaking dishwasher and washing machine and dryer). Basically our apartment condition wasn't the newest or undamaged, but other than that no complaints.
I like living here, but elevators need to stop breaking. That has been very frustrating. The management had been very nice/helpful. But if the elevators were consistently running I would be much happier
I've really enjoyed living at Grandmarc this year. There is a very convenient living environment for students. I like that there is a sense of community
I have renewed my lease, so I obviously enjoy living here. The rooms are big and the furniture is decent. I will say it is far more expensive than most places, but the price reflects the space in my two bedroom apartment.
great!i love living in Grandmarc and i am considering about renewing. The apartments are nice and the amentities are awesome. I would recommand to others!
You guys have a good service, but noise level can he high. Also, it is unfortunate when maintenance workers barge in. It's rude and sometimes they leave a mess.
I think Grandmarc is doing really well to maintain the overall complex. I do wish that amenities services like pool cleaning could start later in the day.
John Bryant C.
I appreciate how often your office is open! And how easy it is to get a new key. Maintenance is also done very quickly after a request is submitted.
I enjoy living here a lot, great employees, always available to help with anything you need. Grandmarc does a good job of making the premises clean and in good shape
Really seems clean so far. Previous inhabitants told me to expect trash in the hallways but I havent seen it. Main office members have been very helpful to me when the work order form was running slow.
It's been a great experience thus far with the staff and living experience. I haven't ran into much issues at all but if I did the staff was pretty quick about dealing with it
So far living at GrandMarc has been a good experience. The apartment that we moved in to was in pretty good shape. We don't hear too much noise from our location in the building. The extra amenities are very nice as well, especially the gym.
So far great!! I was locked out at midnight on a Friday night and all of my roommates were away for the weekend. Someone was on call to come let me in!!
So far, I have had nothing short of a positive experience at Grandmarc. Although the noise and messiness of the space may at times be overwhelming, Grandmarc does it's best to handle it professionally
Grandmarc is a great place to live! The units are nice. They have nice furniture and comfortable beds. The location is great as well. Grandmarc is so close to the corner!
Grandmarc is great, the only problem is the occasional miscommunication when maintenance requests are put in. Sometimes maintenance people take weeks to come fix a problem and sometimes someone fixes something and someone else comes to fix it a week later. Also, I had a maintenance problem that the person couldn't fix.
Pretty good. Enjoying everything so far. Just wish others would take care of the area (grassy areas and pool for example). Some people can be inconsiderate especially around the pool area.
Grandmarc rep really helped place me in the apartment that was best for me. Did the random roommate match system and have had a great time so far with my roomie. Problems stem mainly from trash everywhere and broken ice chip maker.
Our apartment is in good condition. Although our maintenance requests were fulfilled slowly, they were handled well. I would like to see a recycling program for the building.
GrandMarc is one of the cleaned places I've lived. The staff are always so nice and accommodating. Its close proximity to the Corner, features included in the rent, and friendly community make it the perfect place to live at UVA!
Building has been relatively clean which is nice. Noise level not too loud. Front desk has been courteous and helpful. Convenient being near the corner and all the shops and restaurants that the corner offers.
I really enjoy the living experience at GrandMarc. It is fun, safe, and easy. I dont have many complaints except for that the elevator is falling apart.
Friendly service, great apartments, and the common areas are always super clean. Move in day was pretty hectic though, and I think it would have been better to spread move in over more days/times.
I love the grandmarc environment and our apartment is super beautiful/functional. We were having some trouble with our microwave and maintenance people came to fix it very soon after we submitted a work order.
Love my apartment, would like the stairwells to be a little cleaner but if that's the worst of my issues than we're fine. Heard some pretty bad things about moving out at the end of the year/absurd cleaning charges, hopefully that's not true.
Grandmarc has honestly made my second year at UVA better than I could possibly imagine. I was able to live steps away from so many of my friends which eased the transition away from dorm style living.
Expensive but comfortable and fun! Can be noisy at night, probably not ideal for non-students or even grad students. Overall, I was pretty satisfied with the quality for the location and price.
Doing well! I feel safe and secure in my apartment and enjoy the availability of parking, since it's so hard to find in Charlottesville. I've enjoyed my stay.
I think grandmarc has made living very easy and is in a great location. A few things that I wish I could change are:
-No new residents assigned to us by grandmarc for the summer (was not notified when I signed the lease)
-Closer trash disposal
Overall, living at GrandMarc has been a good experience. The only problem I have found so far is noise. People are very inconsiderate and make noise at odd hours of the day and night.
It's a bit loud, but having this many college students around its not the fault of the facility. Location is awesome, staff is helpful and friendly, I've very much enjoyed living here!
This is my second year living at Grandmarc and I cannot ask for a better place to call my home. My bedroom and closet are huge and can fit all my stuff. The staff is always very responsive to my needs and work above and beyond my expectations. I will also be living here next year since it is very close to classes.
Very Quick on repairs. Called about a broken fan that was having an issue with the light. Filled out a form and grandmarc came the next day to fix it.
This place is so fun. I love living here. I've befriended a bunch of people on my hall, two of whom I hang out with almost every day. I've really enjoyed my experience here.
Grandmarc is very good location to live in. The main thing is just following through with making sure that maintenance requests are completed.
GrandMarc has been a decent living experience. Overall, the facility is pretty nice, but it isn't taken care of by the residents. GrandMarc is essentially always loud, and you can count on having some of the worst neighbors. However, it is college so if you are expecting a quiet living experience you have come to the wrong place.
GrandMarc has a great location, only a couple of minute walk from the corner. However, the apartment is very loud and flooded with trash after the weekends.
Great amenities, spacious closets, perfect location. The pool and patio are fun with friends, the workout room is well-equipped and convinient.
You are doing okay. Sadly customer service wasn't ideal at first, but since the first few mishaps, things have improved significantly. Great location!
Good! Maintenance requests get done quickly and it is not extremely noisy where I live. It's a great location on the Corner, making walks to class quick
My only real issue with Grandmarc is the noise. You can clearly hear the music from Biltmore and Crozet almost every night until 2am, and the train is a constant distraction too. However, I understand location is not really an issue that can be solved. On the other hand, I've had great experiences with the staff and repairmen.
Very spacious, nice bathrooms. The employees are very helpful and communicate things well and in a timely manner. Sometime the stairwells are dirty, but that's college kids.
I like grandmarc a lot, but there are definitely some issues. We've had some broken things and it's a little loud, but it's got some nice services and a great location.
I am very happy I chose to live at GrandMarc this year. The amenities that are included are just not an option anywhere else. I really enjoy the fact everything is included in the rent (except elcectricity) and the apartments come furnished. My only complaint is that the dryer isn't very good at drying large loads; it takes a couple cycles to dry the.
I absolutely love grandmarc! I never really use the pool, but the fitness center is so convenient! Having the parking garage is also a great bonus!
Grandmarc is awesome. Liz, the property manager, is so helpful and always willing to answer my questions. As a first year, I was so intimidated by the whole idea of finding housing and signing a lease myself but Liz and Grandmarc made it easy! Now I'm a second year and I'm so glad I decided to live here!
You've been doing ok. There have been some persistent maintenance problems with outside doors not working with our keys, which is incredibly frustrating.
GrandMarc is awesome. Kimberly, CJ, Shawn, Neal, and the CA staff do an awesome job keeping the place organized and making sure we have fun.
I really like living here! Sometimes it gets a little loud, but since I got earplugs it's been fine. I also don't like how disrespectful people can be with throwing stuff at the pool area from balconys.
Amenities are nice, location is great, and each apartment is relatively clean and new. I love living on the corner which is just a few steps away from class and great restaurants and shopping.
Great! The customer service is great, the employees at the leasing office are very welcoming and helpful. Though I wish you all replied to emails and phone calls better.
The maintenance is a little slow (i.e. fixing the key hole in the front door), but I love living here with so many second years. It's a great apartment and really fun.
This is my second year living at GrandMarc and definitely not my last. GrandMarc at the corner has great spacious floor plans, huge closets. Office staff is always there to help!
Living at Grandmarc last year and then again this year has been a pretty good experience. The staff is so kind and they're always willing to answer questions
The place is really nice, it's furnished. It gets pretty loud sometimes, and not b/c of other residents! Workers get real loud (trash cans in the garage!!) which is not fun. Overall pretty nice place though.
Great living space, plenty of room, but maintenance is slow. Very convenient that you can pay rent online and the jets are plastic so no need for a locksmith when you get locked out.
Grandmarc is great and very close to the Corner which is even better. the front desk is always available and is extremely helpful with any issues that occur.
Super convenient with good size rooms and nice amenities. The only major downside is that common areas particularly stairwells are not well kept.
Most of the amenities are functional and nice-to-have, but some things (dishwasher, dryer) could use an upgrade. Just seems like a lot of use has worn on them a bit. Most of the residents here are pretty bad tenants (i.e, trash everywhere and broken lights and elevators), so good looks in dealing with them.
The location is really convenient and having my own room is really nice. The kitchen is a lot bigger than the one I had last year, but the floor could've been cleaned better.
I have had s great experience living at Grandmarc on the Corner. It is in a prime location and the apartments are nice. I enjoy the window in my room and having my own bathroom.